Privacy Policy
Last updated: January 2025
At Furnace Service Co., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Collection of Your Information
We may collect information that you provide directly to us. For example, we collect information when you:
- Request a quote or estimate for our services
- Schedule an appointment online or by phone
- Contact us with questions or concerns
- Sign up for our newsletter or promotional materials
- Participate in surveys or contests
This information may include your name, email address, phone number, home address, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect or receive to:
- Schedule and perform heating, ventilation, and air conditioning services at your property
- Communicate with you about appointments, service updates, and project status
- Send you promotional materials, newsletters, and other marketing communications
- Respond to your comments, questions, and requests
- Improve our website, services, and customer experience
- Comply with legal obligations and enforce our terms of service
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, contractors, or agents who perform services for us or on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your information for any other purpose with your consent.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
You have the right to access, correct, or delete the personal information we collect about you. To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy. We encourage you to review this privacy policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Furnace Service Co.
- 923 Osage Avenue, Kansas City, KS 66105
- Phone: (913) 342-3204
- Email: info@lfstudiodev.com